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Proudly Serving the Communities of Newport & Bristol Counties

5/23/2018 (Permalink)

SERVPRO® is often recognized as a nation-wide leader in disaster restoration services but, it is important to note that SERVPRO® of Newport & Bristol Counties and all SERVPRO® locations are locally owned and operated. As a local business, we enjoy getting involved in our community; getting to know each other, engaging in community events, and of course, working with other business owners in our area when needed. We know that working locally means our reputation is always on the line and for each and every job it is of the utmost importance for our team to maintain our great reputation, especially with our neighbors!

In addition to our restoration services, we can also provide our neighbors cleaning services. We provide carpet and upholstery cleaning and ductwork cleaning, contact our office today!

Water Extraction Reduces Overall Costs

5/8/2018 (Permalink)

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already dire situation. 

Winter Water Damage

12/7/2017 (Permalink)

In the wintertime, we tend to forget about mold becoming an issue in the home. For the most part, we associate mold with humid summer days creating the perfect environment for mold growth in dark, damp spaces… but this is not always the case. For example, mold growth can strike quickly after a flood or fire even in the winter. We recently encountered a home in which the pipes had burst on the third floor of the dwelling. With no one home the water soaked the home for 2 days before the leak was discovered. Our crew began working in the home within 72 hours of the disaster and within that time mold growth could be seen on wet surfaces throughout the house. If not properly treated mold can quickly make its way into difficult to find places like vents and ducts where it may cause health issues to those in the home if not removed.

Revitalizing Old Buildings? You Might Find Mold.

11/30/2017 (Permalink)

Finding mold in your home or commercial property is a precarious situation. Sometimes it may be a localized outbreak that can be easily cleaned away, other times what appears to be a small patch of mold is an indication of a much bigger issue that could be hazardous to the health of those living in the home.  SERVPRO of Newport & Bristol County’s mold remediation is second to none and will evaluate and remediate mold outbreaks. 

As many areas in the US see continued growth many old, unoccupied commercial buildings are now opening their doors again. If you encounter mold in your new commercial property SERVPRO of Newport & Bristol County can help. Call our office today and we can send an experienced technician to review your mold issue.

Residential Fires

11/7/2017 (Permalink)

Residential fires are some of the most difficult situations we encounter. Not because our crew is unprepared for the event, but because the personal loss of a home and possessions is extremely painful for the owners and can lead to a highly scrutinized job site. Our crew is prepared for this and sympathizes with the anguish each and every homeowner feels after a disaster has impeded their life. We are trained to move quickly understanding that every moment saved at the onset of disaster recovery increases the chance of a successful mitigation exponentially. We carefully attempt to salvage any items that can be restored and store them in our warehouse to be cleaned and dried. After the structure has been reviewed we then begin the cleaning process, being careful to protect any undamaged areas of the home before we start. Once clean we can begin drying and assessing the damage totality, our trained crew includes carpenters and other subcontractors that can help to expedite the recovery process and get you back in your home faster.

Hotel Lobby Flood

10/30/2017 (Permalink)

When disaster strikes a business or commercial property SERVPRO of Newport & Bristol Counties has scored high ranks with our clients, we understand the importance of ensuring a business or commercial is in operation as soon as possible. In many cases we are able to isolate the area where the disaster has struck and the business can remain in operation. Recently we were called to a disaster at a hotel where water from persistent rains flooded the lobby. Upon arrival our first goal was to clean and restore as much of the lobby as possible. We knew that by doing so we could allow the hotel to operate and service their customers as we continued to mitigate and dry the public areas of the business. Our team built temporary barriers to block the view of the equipment and the crew as the mitigation work was underway, 24/7 until the lobby was 100% recovered.

Serving Newport, RI

10/30/2017 (Permalink)

Some of the most rewarding work we do is directly in our community. When we are called to a disaster in our hometown of Newport, RI we know that our every-step is on display to individuals we may end up seeing around the community many times over afterward and we must step-up our performance. A few years ago we had been called to a summer home which had flooded after a winter storm. We were on the scene within the hour and began the process of mitigating and repairing the home. Little did we know the owner of the home was also a local business owner and his boatyard also suffered damage after the storm. Thanks to our crew and their professional approach in the beach home we were called into work on and mitigate the water damaged suffered in the warehouse and office building of the yard.

Flooded House, Now What!

10/23/2017 (Permalink)

All too often homeowners wait too long before contacting a water damage mitigation expert in the event of a flood. A good example is when an appliance (like the dishwasher or washing machine) breaks and leaks throughout the house. If you are lucky you realize the leak right away and are able to fix the problem before any real damage is done. But many times a small leak goes undetected for weeks until the leak expands and parts of the home begin to show water damage. 

In one particular example, a two-story single family home was set up with the washer and dryer on the second floor. The homeowners left the machine running before leaving for the day and returned home to find the supply hose had become detached from the washing machine and was draining onto the carpets and throughout the house.

They attempted to dry the mess themselves and waited 5 days before contacting SERVPRO of Newport & Bristol Counties multiplying the problem and damage to their home.

Hurricane Report: 2017

10/11/2017 (Permalink)

Needless to say, it has been a busy hurricane season in the United States. SERVPRO of Newport & Bristol Counties has been busy serving the affected communities while also leaving an experienced crew behind ready to serve Rhode Island in case emergency restoration services have been needed. 

During the last few months, we have provided equipment, manpower, and management in the hurricane-affected areas of Texas, Florida, Louisana, Mississippi & Alabama. It has been difficult work and hard to witness the damage first hand but it has also been uplifting to see the resolve of the people who want to get back to normal and have pitched in to help their community.

SERVPRO of Newport & Bristol Counties would like to send our continued support and prayers to the people of Florida and Texas. We are here when you need us!

Back to School Is Here, Schools Need ERPs Too!

8/29/2017 (Permalink)

AT SERVPRO® of Newport & Bristol Counties we believe learning shouldn’t be paused or canceled, even in the face of disaster. Disasters at an educational facility are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so.

An Emergency Ready Profile Can Save You Thousands. 
By profiling your school, library, daycare or event facility with SERVPRO of Newport & Bristol Counties you allow us to document and understand how to approach any disaster with the intent of mitigating further damage immediately upon our arrival on the scene.

Setting up your Emergency Ready Profile is easy, simply call (401)-315-2337 and we will schedule a convenient date and time for a SERVPRO Project Manager to review, document, tag, and photograph your facilities as part of your new Emergency Ready Program Profile.