Recent Posts

Residential Fires

11/7/2017 (Permalink)

Residential fires are some of the most difficult situations we encounter. Not because our crew is unprepared for the event, but because the personal loss of a home and possessions is extremely painful for the owners and can lead to a highly scrutinized job site. Our crew is prepared for this and sympathizes with the anguish each and every homeowner feels after a disaster has impeded their life. We are trained to move quickly understanding that every moment saved at the onset of disaster recovery increases the chance of a successful mitigation exponentially. We carefully attempt to salvage any items that can be restored and store them in our warehouse to be cleaned and dried. After the structure has been reviewed we then begin the cleaning process, being careful to protect any undamaged areas of the home before we start. Once clean we can begin drying and assessing the damage totality, our trained crew includes carpenters and other subcontractors that can help to expedite the recovery process and get you back in your home faster.

Hotel Lobby Flood

10/30/2017 (Permalink)

When disaster strikes a business or commercial property SERVPRO of Newport & Bristol Counties has scored high ranks with our clients, we understand the importance of ensuring a business or commercial is in operation as soon as possible. In many cases we are able to isolate the area where the disaster has struck and the business can remain in operation. Recently we were called to a disaster at a hotel where water from persistent rains flooded the lobby. Upon arrival our first goal was to clean and restore as much of the lobby as possible. We knew that by doing so we could allow the hotel to operate and service their customers as we continued to mitigate and dry the public areas of the business. Our team built temporary barriers to block the view of the equipment and the crew as the mitigation work was underway, 24/7 until the lobby was 100% recovered.

Serving Newport, RI

10/30/2017 (Permalink)

Some of the most rewarding work we do is directly in our community. When we are called to a disaster in our hometown of Newport, RI we know that our every-step is on display to individuals we may end up seeing around the community many times over afterward and we must step-up our performance. A few years ago we had been called to a summer home which had flooded after a winter storm. We were on the scene within the hour and began the process of mitigating and repairing the home. Little did we know the owner of the home was also a local business owner and his boatyard also suffered damage after the storm. Thanks to our crew and their professional approach in the beach home we were called into work on and mitigate the water damaged suffered in the warehouse and office building of the yard.

Flooded House, Now What!

10/23/2017 (Permalink)

All too often homeowners wait too long before contacting a water damage mitigation expert in the event of a flood. A good example is when an appliance (like the dishwasher or washing machine) breaks and leaks throughout the house. If you are lucky you realize the leak right away and are able to fix the problem before any real damage is done. But many times a small leak goes undetected for weeks until the leak expands and parts of the home begin to show water damage. 

In one particular example, a two-story single family home was set up with the washer and dryer on the second floor. The homeowners left the machine running before leaving for the day and returned home to find the supply hose had become detached from the washing machine and was draining onto the carpets and throughout the house.

They attempted to dry the mess themselves and waited 5 days before contacting SERVPRO of Newport & Bristol Counties multiplying the problem and damage to their home.

Hurricane Report: 2017

10/11/2017 (Permalink)

Needless to say, it has been a busy hurricane season in the United States. SERVPRO of Newport & Bristol Counties has been busy serving the affected communities while also leaving an experienced crew behind ready to serve Rhode Island in case emergency restoration services have been needed. 

During the last few months, we have provided equipment, manpower, and management in the hurricane-affected areas of Texas, Florida, Louisana, Mississippi & Alabama. It has been difficult work and hard to witness the damage first hand but it has also been uplifting to see the resolve of the people who want to get back to normal and have pitched in to help their community.

SERVPRO of Newport & Bristol Counties would like to send our continued support and prayers to the people of Florida and Texas. We are here when you need us!

Back to School Is Here, Schools Need ERPs Too!

8/29/2017 (Permalink)

AT SERVPRO® of Newport & Bristol Counties we believe learning shouldn’t be paused or canceled, even in the face of disaster. Disasters at an educational facility are highly complex and require a knowledgeable and flexible response. Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility. Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area. Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so.

An Emergency Ready Profile Can Save You Thousands. 
By profiling your school, library, daycare or event facility with SERVPRO of Newport & Bristol Counties you allow us to document and understand how to approach any disaster with the intent of mitigating further damage immediately upon our arrival on the scene.

Setting up your Emergency Ready Profile is easy, simply call (401)-315-2337 and we will schedule a convenient date and time for a SERVPRO Project Manager to review, document, tag, and photograph your facilities as part of your new Emergency Ready Program Profile.

Hospitality Facilities

8/7/2017 (Permalink)

SERVPRO of Newport & Bristol Counties' team of professional restoration technicians have managed and mitigated disasters in hospitality facilities and multi-floor buildings. When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible. Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.

In an emergency situation, we are fast to respond and to spring into action. We realize that every moment wasted increases the risk of damage to your property exponentially and in turn becomes a loss for your hospitality facility. Upon arrival, our experienced production managers will quickly assess the situation and assign crew members to the most critical areas to begin mitigation. If needed we will provide contractors to immediately begin the process of repairing the damage.

Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Healthcare Facility Disaster Restoration

8/1/2017 (Permalink)

Our team of disaster restoration professionals is well trained in adhering to the highest sanitation standards, especially when working in 'clean spaces' such as hospitals, doctors offices, rehab facilities, etc.. Our team knows time is crucial for both your operations and your patients and we strive to work around the clock to complete the task at hand as quickly as possible.Each crew member undergoes specialized training to work in operating rooms and other restricted areas and knows how to handle regulated medical waste according to HIPPA regulations. We also adhere to a strict policy that every medical facility disaster is prepared for environmental and infection control, and teams establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job. Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients. Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers
  • Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

Celebrate Summer Safety

7/25/2017 (Permalink)

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association to keep you and your family safe all summer long.

  • When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
  • When using a gas grill, ensure the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
  • Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
  • Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

Your local SERVPRO® of Newport & Bristol Counties wishes you a safe and happy summer!

Professional Carpet Cleaning

7/18/2017 (Permalink)

Choosing the right carpet cleaning company has never been easier. SERVPRO of Long Island City's professional cleaning crew is available for carpet cleaning work of any size. Our experience and powerful cleaning equipment can handle large commercial and residential cleaning jobs such as hotels, lobbies, and common hallways. Or small jobs such as residential homes and small business retail locations. As the country's leader in disaster restoration SERVPRO employees have become accustomed to clean-up work that appears to be beyond repair. Yet time and time again their training and determination prove otherwise thus earning a reliable reputation for disaster clean-up. Carpet cleaning, although smaller in scale visually, is not much different than a full on disaster. It requires the technician carefully evaluates the situation and determines the course of action to produce the best results.