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We are Cleaning Experts

3/17/2020 (Permalink)

Wood tables lined up with "Safeguard your outdoor space with professional cleaning" written in white It is possible to protect your environment by employing effective cleaning treatments. We can help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Newport & Bristol Counties, (401) 847-8145

North Kingston Property Owners Trust SERVPRO for Cleanup and Restoration Services--Why Not You?

3/16/2020 (Permalink)

3 panel cartoon showing hurricane, flooding, and a house fire North Kingston Home Under Water, Burned Out, or Flooded and Mold-Infested? Just Call SERVPRO

When Water, Fire, Mold, or Just a Good Cleaning Is Needed in Your North Kingston Home

For more than 15 years, our SERVPRO team has worked to provide restoration services that fully embodied the needs of North Kingston home and business owners. We have grown to become a one-stop-shop for recovery after disasters, but also for more specific threats to your property like air quality concerns in your HVAC system, biohazardous conditions in a structure, or a need for build back after a considerable loss incident. Not only have we found successes in building our report with hundreds of homes and businesses over the years, but we have managed to help those hit by devastating natural disasters elsewhere in the country as well.


North Kingston fires can be devastating for your home, and the restoration services that our SERVPRO team provides seeks to address every need of structure after a blaze. Once first responders have left the scene and turned the property back over to the customer, we can immediately begin working with you and your insurance company to get the approvals in place to start mitigation services as quickly as possible. The sooner that these steps can get started, the less devastating property loss becomes.

Mitigation is one of the most vital steps for a customer’s property, and one that features many different tasks happening simultaneously. When our professionals reach a fire-damaged North Kingston home, we can start by clearing out the debris. Beginning where the fire started, we can manage the densest concentrations of ash, debris, material remnants, and more. After the debris gets removed, we can turn our attention to other cleaning needs exposed surfaces might have.

Likewise, the contents of your North Kingston home must also get attention to reduce the total loss that the customer experiences. While we offer pack-out services that can allow for more intricate cleaning and deodorization off-site, it can often be most cost-effective to restore belongings at the job site and securely store them in undamaged areas of the property until full restoration and recovery complete. If soot cleaning and widespread deodorization are necessary, our warehouse features immersion cleaning techniques, and an ozone chamber to neutralize smoke smells in numerous items at once.


Here in Rhode Island, we have seen some of the best and worst weather conditions that nature has to offer. When severe storms occur, such as hurricanes breaching the coastlines, we know how important it is to respond quickly to crippled North Kingston homes. We have a comprehensive approach to restoration after storm and flood losses, offering both mitigation for water damage and efficient solutions for temporary board up and tarping.

We are a Large Loss provider for the area, meaning that we have a pool of resources and personnel to ensure that we can handle the full measure of restoration demands after devastating storm losses. Our team is experienced in helping homes and businesses get back on their feet, and that has extended to our traveling emergency responders who have managed to help out in other areas of the country after hurricanes and natural disasters threatened thousands. We even have efficient solutions for flooding in North Kingston homes.

Flooding can happen in different ways, but how the threat gets resolved involves the skilled SERVPRO professionals dispatched to your North Kingston home. With powerful extractors like our electric sump pump and gas-powered trash pump, we can reduce standing water and prepare the property for focused drying with a combination of heaters, air movers, dehumidifiers, and other specialty drying tools.


There is no mistaking the severity of mold conditions that could exist at any time in a North Kingston home. Under the right moist environmental factors, spores can set into organic materials and colonize in as little as 48 hours. With such a finite timeline from the onset of damp conditions, it is vital to manage moisture with drying techniques and inhibit the growth of microbes using antimicrobial products and biocides.

Remediation can help remove the colonies from your North Kingston home, and this can happen in several ways. Often damaged surfaces can become too severely eroded and deteriorated by the growth and expansion of mold colonies to be salvageable. In this situation, our licensed general contractors can remove these damaged construction materials and replace them at a later point when drying and microbial management have completed.

Cleaning a surface affected by mold is also possible, but usually requires sophisticated abrasive cleaning techniques like soda and media blasting. These practices can not only protect the hosting material from further mold deterioration but can reduce the severity of musty odors the former colony emitted. For more direct deodorization, however, we can utilize tools like our thermal fogger or ozone machine in North Kingston properties.

When a controlled demolition is needed to remove non-salvageable materials, SERVPRO technicians can erect containment barriers to inhibit cross-contamination. Polyethelene sheets, using tape and tension poles, can effectively isolate work areas from unaffected rooms of the structure.


Water damaging events are the most common callouts that our technicians receive every week, and as such, has become a disaster, or at least an inconvenience, that we consistently stay ready to address. From stocked production trailers and work vehicles at our warehouse to the ongoing training of our technicians, we have experience and education in the recovery of water losses for North Kingston homes and businesses.

For severe water loss incidents, we rely on an array of extraction tools to prepare North Kingston houses for the drying efforts necessary. For clean water scenarios, we can often trust in our electric submersible pump to reduce standing water to less than two inches. Light wands and wet vacuums can resolve the issue from that point, and clear pooling surface water before our drying tools take over.

Monitoring is a large part of the efficient recovery we offer our North Kingston customers after a water loss incident. With thermal imagery and surface moisture meters, we can determine the success of air movers and dehumidifiers positioned throughout the residence. Each of these readings can help to guide our SERVPRO technicians to a new positioning for the equipment to continue maximally removing moisture and making water losses “Like it never even happened.”

As a reputable restoration team, you can count on our team to be there when you need us. Give our SERVPRO of Newport & Bristol Counties emergency response unit a call anytime disaster strikes at (401) 847-8145.

We Put The Flames Of Worry Out In Newport After A Fire

3/1/2020 (Permalink)

A ceiling that suffered fire damage Our specialists are trained in fire and smoke restoration, odor control, upholstery and fabric cleaning, call us right away to prevent further damage.

SERVPRO Saves Furniture From Fire Damage in Newport

One of the most deceptively difficult types of fire damage to cleanup happens in the kitchens of homes across the United States. When a protein combusts, the fats become airborne and coat surfaces in the vicinity.

A homeowner in Newport needed help with fire damage cleanup to his kitchen. A pan caught on fire and rather than cover it; someone in the home mistakenly used water to extinguish the fire. When water contacts hot oil, it immediately expands and transforms into a vapor, making the flames spread and more significant loss.

Containment and Air Quality Improvement

The techs set up containment around the kitchen doorway and vents to ensure no further cross-contamination occurred in the home from soot. Air scrubbers run continuously during mitigation to capture airborne particulate.

Removal of Charred Items

SERVPRO technicians found that the cabinets over the stove, sheetrock, and stove required disposal as they were too charred for restoration. Because unhealthy soot particles exist smaller than the eye can see and easily contaminate foodstuffs, much of the food in the pantry got removed as part of the cleanup.

Restoration of Furniture

The homeowner assumed his dining set was a loss due to the coverage of soot on the chairs and table in the vicinity of the fire.
Although the set was not of great monetary value, it had significant sentimental value. Upon inspection of the furnishings, SERVPRO techs stated the probability for the restoration of the pieces was high.
The techs wiped away the debris and residues on the chairs and table using specially formulated detergent cleaning agents and sponges. A final buffing removed all signs of the smoke damage.

Final Odor Control Measures

Once the charred items got disposed of and the remaining surfaces cleaned of all the residues, the kitchen smelled much better but still retained residual smoke odors. SERVPRO techs set up hydroxyl generators to neutralize any remaining odors safely in the home.

SERVPRO of Newport & Bristol Counties at (401) 847-8145 uses the latest technology and advanced cleaning methods to restore properties with fire damage and make it "Like it never even happened."

See more about Newport.

Flood Damage in Newport

2/28/2020 (Permalink)

flooding in home SERVPRO of Newport & Bristol Counties can ensure that your residence looks, “Like it never even happened.”

Mitigating Kitchen Flood Damage in Newport

Did you know that 90% of all natural disasters formally declared by the President of the United States involve flooding? This is no coincidence: flooding causes massive amounts of damage to numerous homes and structures and can do so in very little time. After just a week of exposure to water, wood and drywall can start to break down, and microbes have had time to proliferate, which can make it much more difficult to salvage a structure.

If your Newport residence needs flood damage mitigation that can act quickly, SERVPRO technicians are prepared to provide you with the services required to restore your home. These professionals utilize IICRC standards to maintain a consistently high standard of cleanup and mitigation that preserves homes across the region. Better still, your local SERVPRO is staffed by residents from the area who are in tune with the needs of the community.

Tips for Filing Your Flood Claim
    •    Get a certified copy of your flood policy. It is essential to both verify that you have coverage through the NFIP or other providers, as well as find out what precisely the coverage entails. Make this request as soon as possible.
    •    Get a damage estimate. Multiple estimates may be ideal before you submit your claim, so you know exactly how much you can get to cover costs realistically. Do not commence with repairs or disposal yet.
    •    Fill out a Proof of Loss. This form is a sworn statement containing your request for compensation, as well as a log of the damages incurred by the flooding. Send this within 60 days of the flooding.
    •    Contact an adjuster. Whether you use one provided by your insurer or an independent claims adjuster, these professionals can assist you with the claims process and submitting your Proof of Loss.

How SERVPRO Extracts Floodwaters from Your Home
Having the right extraction materials is essential to removing flooding. Many of SERVPRO's extraction tools feature three systems: vacuuming, heating, and pumping. If power was lost in your structure and a significant amount of water is still present, technicians can utilize gas-powered submersible pumps for water 2 inches in depth or more, or truck-mounted pumps for even more extensive water removal.

SERVPRO of Newport & Bristol Counties can ensure that your residence looks, “Like it never even happened.” If disaster has struck in your home, call (401) 847-8145 to have a team there within hours.

For more about Newport click here.

Application of Enzymes in Protein Fire Damage affecting your Bristol Home

2/18/2020 (Permalink)

Kitchen fire Let us help you get your Kingston kitchen back in order after a fire incident.

Fire Damage in Kingston Kitchen Calls For Professional Restoration Services

Fire Damage Kingston

Leaving the stove unattended is responsible for over fifty percent of house fires in the US. When cooking with fatty foods like meat products, it is essential to keep an eye on the cooking throughout. Grease from animal fats can ignite rapidly and, because they are oil-based, throwing water at the problem can make things worse. While most cooking fires are brought under control relatively quickly, the area around the kitchen, as well as sometimes in adjacent rooms, can become thick with greasy, odorous soot deposits. 

You may find that restoring grease fire damage in your Kingston kitchen is more of a challenge than dry fires. Water and oil repel each other, which means approaching a protein fire in the same way you would approach living room fire can lead to spreading wet-soots around. SERVPRO technicians can gather valuable intel on the types of equipment and cleaners we may need to restore your home by speaking to you directly or by pre-testing soot deposits, testing pH levels, and distinguishing between wet or dry smoke. 

A challenge facing restorers of a protein fire is that many of the grease stains are insoluble in water. Equally, using powerful solvents in a cooking area may have adverse effects on certain materials, finishes, or odors. To combat this, SERVPRO restorers can use natural organic compounds to break down proteins and make them water-soluble. Enzymes are a living organism that can digest soils and make them easier to wash away without leaving behind odors or risk causing acidic damage to surfaces. 

Since enzymes are living microbes, there must be certain practices put in place to use them effectively. There is a careful balancing act to using enzymes correctly, which involves maintaining average temperature, neutral acidity, and moisture, which allows them to thrive. SERVPRO can achieve this by bringing in portable heaters and repeated dampening the surface. Neutralizing surfaces with acid or alkaline levels can be achieved by applying solutions relative to the needed balance. Overall, enzyme cleaning can be ultra-effective with a short dwell time of just fifteen minutes to one hour. 

Protein damages are exceptionally tough to clear away without the right intel and products. Contact SERVPRO of Newport & Bristol Counties at (401) 847-8145.

See more about North Kingston.

Why Understanding Water Damage Remediation in North Kingston is Critical

2/9/2020 (Permalink)

water damaged flooring under couch When you are facing a water damage situation in your home, contact the certified SERVPRO technicians for an assessment and remediation options.

What to Expect from Professional Water Damage Recovery Efforts in North Kingston

For homeowners fortunate enough to avoid a water loss until now, the mitigation and remediation process in your North Kingston home might seem overwhelming. The best answer for your concerns and confusion is a clear and convincing overview of the challenges your home faces and the solutions we are confident will bring back the security and comfort of your home “Like it never even happened.”

Make the Call Immediately

The only thing worse than a plumbing leak or appliance malfunction is a decision to wait before seeking help for water damage in your North Kingston home. We know it is disconcerting to commit to a service provider without gathering bids and taking the time to make a decision. The urgency of the circumstances and our track record in the community mean that contacting our team is the way to guarantee the application of the restoration industry’s best practices to your crisis.

Highly-Qualified and Well-Equipped

SERVPRO sends the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians to your site within hours. In addition to the investment we make in training our workforce, we also maintain an impressive inventory of state-of-the-art equipment and products that enhance our employees’ experience and skills. Expect crew members to start emergency services such as pumping out water and first passes with extraction tools while our crew chief consults with you and completes an overall assessment. 

Fast Response with Research-Based Protocols

Prompt addressing of the water damage is one of the most accurate predictors of a successful outcome. Speed is essential because water is an extremely destructive force, rapidly weakening and crumbling conventional building materials like drywall, insulation, and wood, particularly particleboard and laminates. SERVPRO equips its workers with powerful extractors to suction the water off of surfaces, and even out of multi-layered structures like hardwood floors. We rely not on a visual assessment of our water removal success, but of a scientifically grounded approach that uses moisture detection and measurement devices to provide data. We use initial testing results and regular monitoring to set appropriate drying goals and prove we are achieving the goals. 

Count on professionalism, compassion, and focus when the team from SERVPRO of Newport & Bristol Counties arrives to manage your water damage scenario. Contact us at (401) 847-8145 at any time of the day or night. 

Click here for more information about North Kingston.

Salvageable Flooded Hardwood Floors in North Kingston Homes

1/31/2020 (Permalink)

Water spots on wood flooring. Having a flood in your North Kingston home can take over let us help with everything including your hardwood flooring.

Flood damage to your North Kingston flooring can be frustrating.

The determination of what materials are salvageable and which must get removed are some of the hundreds of drying and recovery decisions necessary for North Kingston homes after a flood. In situations where contaminations reaching categories 2 and 3 exist, it is customary to remove many of the exposed materials. This approach is unnecessary for category 1 (clean water) concerns. These situations exist from wind-driven rain coming in from missing windows or runoff pouring in through a compromised section of the roof.  

Older homes in our area often feature hardwood flooring, which can be a focal point for our SERVPRO restorers when addressing flood damage in North Kingston properties. Removing the surface water from this material is rarely the extent of the attention wood flooring needs, but implementing effective drying practices quickly can prevent the need for controlled demolition and replacement.

Determining the salvageability of any material in your home involves the application of sophisticated detection devices and cameras. While surface meters can often determine the presence of water beyond the top layer of wood plank, advanced approaches like thermography can help to show cold spots where moisture exists. These readings and results can dictate where drying implements like mats get placed to remove the surface and free water trapped in the plank.

Because hardwoods like oak plank flooring have a lower porosity than other flooring types, there is a more considerable period of salvageability. If this flooring is among the only areas that require drying after flood damages, we can regulate airflow and the steady draw of moisture from the material by tenting in the drying mats and exhausting the moist air to the exterior of the house.

Flooding can impact many of the materials and contents of your home in a destructive way. The faster that you can secure the experienced professionals of our SERVPRO of Newport & Bristol Counties team, the more of the saturated structural elements that we can protect. We can begin our assessment and respond to your emergency within hours of your initial call. You can reach us 24/7 at (401) 847-8145.

To find out more about North Kingston, click here.

The SERVPRO Science of Fire, Smoke, and Soot Removal and Restoration for Kingston Properties

1/26/2020 (Permalink)

soot soiled wall and ceiling and a wiped down clean area SERVPRO Says--Call Us for Fire Damage Cleanup and Restoration in Kingston

North Kingston Fire Damage Residue Cleanup Basics

After a fire in your North Kingston home, it can be hard to imagine that any efforts can bring the scorched and soot-covered surfaces surrounding you back to preloss condition. The fire insurance industry has confidence that our well-trained and equipped restoration professionals can minimize disruption to you and your family while also saving time and money through efficient and effective cleaning of fire residues. We master the principles and elements of cleaning through the comprehensive Institute of Inspection, Cleaning and Restoration Certification (IICRC) courses.

Cleaning Principles

Our goal is to transform the fire damage in your North Kingston home back to the appearance, function, and comfort you enjoyed before the blaze. Fire residues vary, even within the same dwelling, depending on the materials burned, the temperature and oxygen levels during the fire, the air movement, and the surfaces affected. We hit the marks by applying the following principles to your unique circumstances:

  • Discovery and identification of fire residues through a full-home inspection
  • Evaluation of the characteristics and durability of the soiled surfaces through pre-testing
  • Capture, removal, and disposal of residues through careful matching of techniques and products to the data gathered above

Cleaning Elements

The ultimate purpose of fire cleanup is to dislodge and suspend the residues deposited on surfaces. Once the particulates mix freely with a cleaning solution, they can rinse or wipe away, ready for appropriate disposal. SERVPRO technicians manipulate four specific elements during cleaning, working toward effective interactions that facilitate the loosening of residues in anticipation of removal.


Applying heat increases the speed of chemical reactions set in motion when we introduce cleaning products. We adjust the temperature with care, vigilantly avoiding damage to surfaces and the production of hazardous fumes or other unintended consequences.


Causing movement across the soiled surface dislodges adhered coatings and assures all parts of the surface are in contact with the cleaning solution. Examples of agitation include:

  • Brushing
  • Scrubbing
  • Application of water or air pressure
  • Use of ultrasonic vibration (sound waves) -- submersion in a tank

Chemical Action

Choosing the correct cleaning product causes reactions that loosen the residues. Effective reactions that lift away or remove soiling include:

  • Dissolving
  • Emulsifying
  • Bleaching
  • Oxidizing
  • Altering pH
  • Digesting


Calculating reasonable and appropriate dwell times for cleaning products to work efficiently without harming the soiled surface.

SERVPRO of Newport & Bristol Counties is ready to apply the fire restoration industry's best practices to make it "Like it never even happened." Call (401) 847-8145 for a professional assessment and fire recovery project plan.

Water Damage In A New England Winter

12/30/2019 (Permalink)

Cars move slowly on a snow New England highway road. How has your winter been so far? We are here to help when needed!

The end of 2019 has given us a preview into what the early months and the winter of 2020 will be like. Similar to the last few winters we have experienced temperature swings from warm to cold and back again. This type of weather can be difficult to adjust to, many people find they are more prone to getting sick with the flu when temperatures fluctuate in this manner. Homes and commercial properties also have to adjust to these temperature swings and the stress caused on an older structure or older heating system can lead to damage later on down the road. If you experience these issues we can help! Our goal is to provide a complete restoration service and our construction services are second to none. In fact, our experience in disaster restoration makes us the perfect fit for these types of projects.

Water Damage Season Is Here

12/1/2019 (Permalink)

SERVPRO techs and homeowners look over water damage to a home. If you experience water damage this winter call us immediately, we are here to help!

As the northeast braces for the first winter storm of the season, it has been preceded by below-freezing temperatures. When the temperature drops this low many homes and businesses become susceptible to potential water damage.  Many times this comes in the form of a burst pipe. When poorly insulated cooper or pex water pipes are exposed to freezing temperatures the water inside the pipe can freeze and expand causing the pipe to crack and burst. If this burst goes unnoticed for a long enough period of time the potential for water damage to the structure of the building grows exponentially. This is why it is so important to call an experienced restoration company. If you experience water damage from a burst pipe this winter, contact us immediately!